My friend and colleague, Christa, is a tireless contributor and a creative product manager. Like me, everyday she faces dozens who tell her why "it" cannot be done. Like me, she also gets the impossible done every day.
The "Resistance to the Different and New" can drag all of us down from time to time. I'm no exception, and neither is Christa or any of my other colleagues in Product Development and Management.
Since we are often quite alone and completely outnumbered in our fight against product "me too-ism," poor customer experience and process mediocrity, all of us work to keep the spirits of our fellow "Product Transformation Artists" up. The other day, it just happened to be my turn to assist. Christa (who is also a prolific and talented writer!) posted one of my comments from our email exchange on her blog along with her own insightful thoughts about incremental improvement.
Her blog post is worth reading (and not just because I am quoted.) Frankly, I read what she has to say quite often, and you ought to too.
A link to her blog post is right here: http://tinyurl.com/o6ogac
1 comment:
Thanks so much for the shout out, Lon! It's fair to say that we mutually adore, respect, and admire one another :)
-Christa
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